If you have not booked a holiday or flight online before, it is natural to feel anxious or wary as it is a new experience and involves giving your debit or credit card details over the internet. These FAQs are designed to answer any concerns you may have and reassure you that booking your flight online can be an exciting and enjoyable experience.
Is it safe?
Yes. It is just as safe to book your flight online as it is to book over the telephone or in person in a travel agents. The companies featured on this site all have secure payment methods. You will be given a booking conformation and reference number you can print our immediately for your records. Also if you book by credit card you will have extra protection again things going wrong.
Can I book a flight online and pay only a deposit?
In most cases you will need to pay the whole amount to secure your seat Some companies may allow your book with a deposit only.
Is there a fee to book by credit card?
Some companies may charge a fee to book by credit card in exactly the same was as if you book over the phone or at a travel agency. In the vast majority of cases you will actually save money by booking your holiday on line. Expedia are one company who do not charge a fee when you book by credit card.
What are the advantages of booking online?
It's quick, easy and you can print out your documents immediately, No need to wait for things to be sent though the post. It's also cheaper and more flexible. You are not tied to travel agent standards such as 7 or 14 nights. You can choose to fly and return on whatever dates are convenient to you.
What if my flight is cancelled or delayed?
This depends on the company you book with but you will have exactly the same rights as you would if your had booked on the phone or in any travel agents. Check with the company you book with and also any insurance you may have.
How do I get my flight tickets?
This also depends on the company you book with but in most cases all that is needed is you confirmation of booking and booking reference number. You will be able to print these off as soon as you have booked your flight. You will only need these documents and your passport on order to fly in most cases. Some companies may send you additional information or tickets by post although this is rare.
Above all don't worry. Booking your flight online should be an exciting and enjoyable experience. You have the opportunity to browse many flights and prices and then book the best deal from the comfort of your own home. So why not give it a try?
